HEALTH AND SOCIAL CARE WORK - DENISE

Improvements:

M2: Review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

Room Size:

There are many positives of changing the room size to fit the service user’s needs. One positive is that it will make them feel more comfortable and so that they can feel more at ease to talk about their problems. This will be a good thing to do because it will not only benefit the service user but also the therapist.

Also, there are some negatives to changing the room size. One negative is; even if you do change the room, it still might not be the appropriate room for them so it could make them even worse or more uncomfortable, also the previous room may be warm but when you move, it might not have the same atmosphere the first room had. Another negative could be that the room that you are changing to may be cluttered and it could make the patient feel enclosed in the space. So, to ensure that the patient feels most comfortable, the therapist needs to clear out the room and put the clutter into a storage cupboard so that the room has the right comfortable in it for the patient.

Cultural Differences:

The advantages of cultural differences in health and social settings are; it involves different people who have similarities and differences in relation to nationality, race, colour, gender, religion or age, in other words, and wide range of culture throughout people from diverse backgrounds. Organisational behaviour relates to the nature of interactions among people and groups within an organisation. The positive influence of cultural diversity encourages the organisational staff to build relationships and be aware of each other regardless of their differences of origin and background.

The disadvantages of cultural differences in health and social settings are that diversity is generally seen as a positive for companies that manage it effectively. There are barriers that aren’t visible such as communication issues which could be cause by the differences in ethnicity, race, religion, gender and other individual qualities that can produce negative effects, particularly if they are not well-managed. The negative effects of diversity are preventable if the organisation doesn’t support tolerance and acceptance of differences.